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Christmas light installation questions and answers

Who supplies the lights, what it costs, when to book and what happens in January. If your question is not here, call us.

The lights

Who supplies what, and what to get.

Do you supply the Christmas lights?

No. Pronto is an installation company, so you rent or buy the lights and we do the rest. If you are not sure what to get, we measure what you want lit and tell you the lengths, bulb type and clips to order.

Can you install lights I already own?

Yes. Bring out what you have and we check that every strand is rated for outdoor use and working before it goes up. If something needs replacing, we tell you before install day.

Where can I rent or buy Christmas lights?

Ask us when you request a quote. Once we have measured, we give you the lengths, bulb type and clips to get, and we can point you to places that rent or sell them.

What kind of lights should I get?

For a roofline, C9 or C7 LED bulbs are the usual choice. For trees and shrubs, LED mini lights or net lights. Do not buy anything until we have measured. We tell you the lengths, the bulb type and the clips, so you get the right amount.

Should I rent or buy?

Rent if this is your first season, if you like to change the look or if you have nowhere to store lights. Buy if you plan to keep the same layout for several years.

Booking and price

When to book and how pricing works.

When should I book my Christmas light installation?

October and early November give you the most choice of dates. The calendar fills quickly as Thanksgiving gets closer, so book early if you want your lights on by the first week of December.

How much does Christmas light installation cost?

It depends on the length and height of your roofline and on what else you want lit, such as trees, shrubs or pathways. Quotes are free. Read what affects the price or send a request and we will price your home.

Do you charge for a quote?

No. Quotes are free and there is no obligation.

Is takedown included in the price?

Your quote shows it. Every quote lists takedown, either inside the install price or as its own line, so you know the full cost before you book.

What happens if it rains on install day?

Wet roofs are not safe to work on. If rain is forecast, we reschedule your install and let you know.

Installation

What happens on the day.

How long does installation take?

It depends on the size of the display. A single roofline takes much less time than a full front with trees and pathways. We give you a time estimate with your quote.

Do I need to be home?

Not for the whole visit. We need access to the outdoor outlets and any locked gates, and a way to reach you if a question comes up.

How do you attach the lights?

With clips made for the surface: gutter clips, shingle clips or tile clips. Trees are wrapped. Stake lights go into planting beds.

Do you install on two-story homes and tile roofs?

Yes. We light one and two-story homes, including the tile roofs that are common here. Tell us about your roof in the quote request so we arrive with the right ladders and clips.

Will Christmas lights raise my electric bill?

Not by much if they are LED. LED strings use a small fraction of the power of older incandescent sets, so even a large display adds little to a monthly bill.

During the season and after

Repairs, weather and takedown.

What happens if a light goes out during the season?

Call (213) 800-4951 and tell us which section is out. We schedule a visit and fix it. See repair and maintenance for how service visits work.

Can lights stay up in wind and rain?

Yes. Outdoor-rated lights are made for it. Wind is the bigger risk, which is why exposed runs get extra clips. If a storm pulls a line loose, call us.

Do you take the lights down after the holidays?

Yes. We schedule removal and takedown in January, take everything down and pack your lights so they are ready to store or return.

Do you store my lights after takedown?

No. Pronto does not store lights. We coil and pack them so you can store them at home or return them to the company you rented from.

Permanent, commercial and outdoor lighting

Our other services.

What are permanent Christmas lights?

Small LED lights mounted under the eaves that stay up all year. An app sets the color and the schedule. See permanent Christmas lights.

Do you install Govee lights?

Yes. We install Govee permanent outdoor lights that you buy. See Govee installation.

Do you light businesses and HOAs?

Do you install landscape and patio lighting?

Yes. We install low-voltage landscape lighting and patio string lights that stay up all year.

Still have a question?

Send it with your details and we will answer it along with your quote. Or call (213) 800-4951 between 9 AM and 5 PM, any day of the week.

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